ISO/TS 24082:2021

Name: ISO/TS 24082:2021
Brand: ISO
SKU: ISO/TS 24082:2021
Price: 156.09 EUR
Availability: InStock
Rating: 4 (51 reviews)

Service excellence — Designing excellent service to achieve outstanding customer experiences

Publication date: Jun 10, 2021

General information

Current stage: 90.60 Close of review Sep 3, 2024

Originator: ISO

Owner: ISO/TC 312 Excellence in service

Type: Technical Specification

ICS: 03.080.01 Services in general

Buying

Status: Published

PDF - €156.09

Languages: English

Buy

Scope

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Life cycle

NOW

PUBLISHED
ISO/TS 24082:2021
90.60 Close of review
Sep 3, 2024