0

ISO/CD 24082

Service excellence — Designing excellent service to achieve outstanding customer experiences — Requirements and guidance ISO/CD 24082

General information

30.60   Close of voting/ comment period   Sep 5, 2026

ISO

ISO/TC 312 Excellence in service

International Standard

Scope

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Life cycle

PREVIOUSLY

PUBLISHED
ISO/TS 24082:2021

NOW

IN_DEVELOPMENT
ISO/CD 24082
30.60 Close of voting/ comment period
Sep 5, 2026




Access Genorma App Everywhere

Get fast and easy access to top European and International standards (EN, ISO, IEC) via your mobile phone, tablet or the web.

Google Play App Store Web Version