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ISO/TS 24082:2021

Service excellence — Designing excellent service to achieve outstanding customer experiences ISO/TS 24082:2021

Publication date:   Jun 10, 2021

General information

90.92   Standard to be revised   Mar 13, 2025

ISO

ISO/TC 312 Excellence in service

Technical Specification

03.080.01   Services in general

Buying

Published

Language in which you want to receive the document.

Scope

This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Life cycle

NOW

PUBLISHED
ISO/TS 24082:2021
90.92 Standard to be revised
Mar 13, 2025

REVISED BY

IN_DEVELOPMENT
ISO/CD 24082




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