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Service excellence — Measuring service excellence performance
60.60 Standard published
Service excellence — Designing excellent service to achieve outstanding customer experiences
90.60 Close of review
Service excellence — Practices for achieving service excellence
60.60 Standard published
Service excellence — Principles and model for public service organizations
50.20 Proof sent to secretariat or FDIS ballot initiated: 8 weeks
Service Excellence - Guidelines for application of digital approaches to achieve Service Excellence
20.20 Working draft (WD) study initiated
Service excellence — Implementation approach for ISO 23592
20.60 Close of comment period
