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Service Excellence - Guidelines for application of digital approaches to achieve Service Excellence
20.00 New project registered in TC/SC work programme
Service excellence — Principles and model for public service organizations
40.20 DIS ballot initiated: 12 weeks
Service excellence — Practices for achieving service excellence
60.60 Standard published
Service excellence — Measuring service excellence performance
60.60 Standard published
Service excellence — Designing excellent service to achieve outstanding customer experiences
90.20 Standard under periodical review
Service excellence — Implementation approach for ISO 23592
20.60 Close of comment period