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Information technology — Service management — Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
60.60 Standard published
Information technology — Service management — Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
60.60 Standard published
Information technology — Service management — Part 15: Guidance on the application of Agile and DevOps principles in a service management system
60.60 Standard published
Information technology — Service management — Part 5: Implementation guidance for ISO/IEC 20000-1
60.60 Standard published
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 6: Guidelines on risk management
60.60 Standard published
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 9: Guidelines on extending process capability assessment for digital transformation
60.60 Standard published
Information technology — Governance of IT — Implementation guide
90.92 Standard to be revised
Information technology — Governance of data — Part 3: Guidelines for data classification
60.60 Standard published
Information technology — Governance of IT — Governance implications of the use of a shared digital service platform among ecosystem organizations
60.60 Standard published
Information technology — Governance of IT — Implementation guide
20.20 Working draft (WD) study initiated