Standards on Excellence and Quality in Services

Related standards or drafts

Service excellence - Creating outstanding customer experiences through service excellence

90.93 Standard confirmed

CEN/TC 420

Service excellence — Principles and model

60.60 Standard published

ISO/TC 312

Service excellence — Practices for achieving service excellence

60.60 Standard published

ISO/TC 312

Service excellence — Measuring service excellence performance

60.60 Standard published

ISO/TC 312

Service excellence — Designing excellent service to achieve outstanding customer experiences

90.60 Close of review

ISO/TC 312



Project

Quality management systems - Requirements (ISO 9001:2015)

60.60 Standard published

CEN/BT