ISO/WD TS 19390

Service excellence — Implementation approach for ISO 23592 ISO/WD TS 19390

General information

Current stage: 20.60 Close of comment period Jan 27, 2024

Originator: ISO

Owner: ISO/TC 312 Excellence in service

Type: Technical Specification

Scope

This document provides guidance for organizations on how to implement a service excellence specified on ISO 23592. This document can be used together with ISO/TS 24082 and ISO/TS 23686.

Life cycle

NOW

IN_DEVELOPMENT
ISO/WD TS 19390
20.60 Close of comment period
Jan 27, 2024