ISO/DTS 19390

Service excellence — Implementation approach for ISO 23592 ISO/DTS 19390

General information

Current stage: 50.00 Final text received or FDIS registered for formal approval Jan 30, 2025

Originator: ISO

Owner: ISO/TC 312 Excellence in service

Type: Technical Specification

ICS: 03.080.01 Services in general

Scope

This document provides guidance for organizations on how to implement a service excellence specified on ISO 23592. This document can be used together with ISO/TS 24082 and ISO/TS 23686.

Life cycle

NOW

IN_DEVELOPMENT
ISO/DTS 19390
50.00 Final text received or FDIS registered for formal approval
Jan 30, 2025