ISO/TS 23686:2022

Service excellence — Measuring service excellence performance

Publication date:   Oct 6, 2022

General information

60.60 Standard published   Oct 6, 2022

ISO

ISO/TC 312 Excellence in service

Technical Specification

03.080.01   Services in general

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Scope

This document specifies metrics and methods of measuring service excellence performance.

Life cycle

NOW

PUBLISHED
ISO/TS 23686:2022
60.60 Standard published
Oct 6, 2022