ISO/IEC 30105-3:2024

Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM)

Publication date:   Jun 11, 2024

General information

60.60 Standard published   Jun 11, 2024

ISO/IEC

ISO/IEC JTC 1/SC 40 IT Service Management and IT Governance

International Standard

35.020   Information technology (IT) in general

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Scope

This document specifies a measurement framework (MF) and an organization maturity model (OMM). It provides the overview of how an organization can use the process reference model (PRM) in ISO/IEC 30105-1 and the process assessment model (PAM) in ISO/IEC 30105-2 to measure their capability and maturity levels. It conforms to the requirements of ISO/IEC 33003 and ISO/IEC 33004 and supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.
This document is intended to be used in concurrence with the other parts of the ISO/IEC 30105 series and the assessment approach provided by ISO/IEC 33002 for assessing processes.

Life cycle

PREVIOUSLY

WITHDRAWN
ISO/IEC 30105-3:2016

WITHDRAWN
ISO/IEC 30105-3:2016/Amd 1:2020

NOW

PUBLISHED
ISO/IEC 30105-3:2024
60.60 Standard published
Jun 11, 2024