ISO/TS 30421:2021

Human resource management — Turnover and retention metrics

Publication date:   May 19, 2021

General information

90.60 Close of review   Sep 3, 2024

ISO

ISO/TC 260 Human resource management

Technical Specification

03.080.30   Services for consumers

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Scope

This document describes the elements of workforce turnover and retention and provides comparable measures for internal and external reporting.
This document also highlights issues that need to be considered when interpreting the turnover and retention data, especially when deciding on the appropriate intervention internally and when reporting this to external stakeholders (e.g. regulators, investors).

Life cycle

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PUBLISHED
ISO/TS 30421:2021
90.60 Close of review
Sep 3, 2024