ISO/TS 30421:2021

Human resource management — Turnover and retention metrics ISO/TS 30421:2021

Publication date:   May 19, 2021

Scope

This document describes the elements of workforce turnover and retention and provides comparable measures for internal and external reporting.
This document also highlights issues that need to be considered when interpreting the turnover and retention data, especially when deciding on the appropriate intervention internally and when reporting this to external stakeholders (e.g. regulators, investors).