90.60 Close of review Dec 3, 2025
ISO
ISO/TC 176/SC 3 Supporting technologies
Technical Specification
03.120.10 Quality management and quality assurance
This document specifies processes that can be used to govern, manage and implement organizational change management (OCM) for organizations, projects or smaller activities. It comprises generic process descriptions that describe the OCM processes. Supporting diagrams describing the processes are also provided.
This document is applicable, but not limited, to change sponsors, change agents, change team members and project managers, particularly those responsible for governing, managing and implementing organizational change.
PUBLISHED
ISO/TS 10020:2022
90.60
Close of review
Dec 3, 2025