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ISO/IEC 20000-6:2017

Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems ISO/IEC 20000-6:2017

Publication date:   Jun 6, 2017

General information

90.93 Standard confirmed   Sep 7, 2022

ISO/IEC

ISO/IEC JTC 1/SC 40 IT Service Management and IT Governance

International Standard

03.080.99   Other services | 35.020   Information technology (IT) in general | 03.120.20   Product and company certification. Conformity assessment

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Scope

ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.

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PUBLISHED
ISO/IEC 20000-6:2017
90.93 Standard confirmed
Sep 7, 2022