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ISO/DIS 14785

Tourism and related services —Tourist information services — Requirements and recommendations ISO/DIS 14785

General information

40.60 Close of voting   Feb 17, 2024

ISO

ISO/TC 228 Tourism and related services

International Standard

03.200.01   Leisure and tourism in general | 03.080.30   Services for consumers

Scope

This document provides requirements and guidelines in order to ensure a minimum quality for online and onsite Tourist Information Services provided by Tourist Information Offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors’ expectations.

This document is the revision of ISO 14785 whose contents have been updated and includes now guidelines to online tourist services.

Life cycle

PREVIOUSLY

PUBLISHED
ISO 14785:2014

NOW

IN_DEVELOPMENT
ISO/DIS 14785
40.60 Close of voting
Feb 17, 2024