ISO/DIS 10018

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations ISO/DIS 10018

General information

Current stage: 40.98 Project deleted Dec 10, 2003

Originator: ISO

Owner: ISO/TC 176/SC 3 Supporting technologies

Type: International Standard

Life cycle

NOW

ABANDON
ISO/DIS 10018
40.98 Project deleted
Dec 10, 2003

REVISED BY

WITHDRAWN
ISO 10002:2004