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ISO/DIS 10018

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations ISO/DIS 10018

General information

40.98   Project deleted   Dec 10, 2003

ISO

ISO/TC 176/SC 3 Supporting technologies

International Standard

Life cycle

NOW

ABANDON
ISO/DIS 10018
40.98 Project deleted
Dec 10, 2003

REVISED BY

WITHDRAWN
ISO 10002:2004




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