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ISO/DIS 10004

ISO/DIS 10004

Quality management — Customer satisfaction — Guidelines for monitoring and measuring

General information

Current stage: 40.98 Project deleted Oct 17, 2014

Originator: ISO

Owner: ISO/TC 176/SC 3 Supporting technologies

Type: International Standard

ICS: 03.120.10 Quality management and quality assurance

Life cycle

NOW

ABANDON
ISO/DIS 10004
40.98 Project deleted
Oct 17, 2014