ISO/TR 32123:2024

Name: ISO/TR 32123:2024
Brand: ISO
SKU: ISO/TR 32123:2024
Price: 116.16 EUR
Availability: InStock
Rating: 4 (66 reviews)

Transaction assurance in E-commerce — After-sales services

Publication date: Dec 13, 2024

General information

Current stage: 60.60 Standard published Dec 13, 2024

Originator: ISO

Owner: ISO/TC 321 Transaction assurance in E-commerce

Type: Technical Report

ICS: 35.240.63 IT applications in trade

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Status: Published

PDF - €116.16

Languages: English

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Scope

This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.

Life cycle

NOW

PUBLISHED
ISO/TR 32123:2024
60.60 Standard published
Dec 13, 2024