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ISO 22059:2020

Guidelines on consumer warranties/guarantees ISO 22059:2020

Publication date:   Jan 31, 2020

General information

60.60 Standard published   Jan 31, 2020

ISO

ISO/TMBG Technical Management Board - groups

International Standard

03.080.30   Services for consumers

Buying

Published

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Scope

This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.
This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).

Life cycle

NOW

PUBLISHED
ISO 22059:2020
60.60 Standard published
Jan 31, 2020