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ISO 10002:2004/Cor 1:2009

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1 ISO 10002:2004/Cor 1:2009

95.99 Withdrawal of Standard   Jul 17, 2014

General information

95.99 Withdrawal of Standard   Jul 17, 2014

ISO

ISO/TC 176/SC 3 Supporting technologies

International Standard

03.120.10   Quality management and quality assurance

Life cycle

PREVIOUSLY

WITHDRAWN
ISO 10002:2004

NOW

WITHDRAWN
ISO 10002:2004/Cor 1:2009
95.99 Withdrawal of Standard
Jul 17, 2014

REVISED BY

WITHDRAWN
ISO 10002:2014