CEN/TR 18085:2024

Postal services – Safe, secured and contactless delivery of postal items CEN/TR 18085:2024

Publication date:   Dec 16, 2024

General information

60.60 Standard published   Oct 16, 2024

CEN

CEN/TC 331 Postal services

Technical Report

03.240   Postal services

Buying

Published

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Scope

This document specifies new methods available to customers from the logistic transportation companies for safe secure and contactless delivery of postal items.
The methods specified in this document provides the senders and the receivers with a proof of receipt or proof that an attempt of delivery was made. It includes methods on how to deliver without having the customer to sign for the delivery.
More specifically, the methods specified in this document cover the process of last mile delivery of postal items, including home delivery and delivery at public places, residential buildings and corporate buildings.
This document describes all delivery methods, including those requiring physical contact, and rank them from a health and safety, and operational point of view.

Related legislation

Legislation related to this standard

97/67/EC

Common rules for the development of the internal market of Community postal services and the improvement of quality of service

Life cycle

NOW

PUBLISHED
CEN/TR 18085:2024
60.60 Standard published
Oct 16, 2024