ISO 9004:2009 provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
ISO 9004:2009 is not intended for certification, regulatory or contractual use.
WITHDRAWN
EN ISO 9004:2000
WITHDRAWN
EN ISO 9004:2009
99.60
Withdrawal effective
Apr 11, 2018
PUBLISHED
EN ISO 9004:2018