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EN ISO 9004:2018

Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018) EN ISO 9004:2018

Publication date:   Jun 14, 2018

General information

60.60 Standard published   Apr 11, 2018

CEN

CEN/BT

European Norm

03.100.70   Management systems | 03.120.10   Quality management and quality assurance

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Scope

ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.
ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.
ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

Life cycle

PREVIOUSLY

WITHDRAWN
EN ISO 9004:2009

NOW

PUBLISHED
EN ISO 9004:2018
60.60 Standard published
Apr 11, 2018