cen:proj:80983

Administration, Finance and Strategic Planning – Credit Management within Organizations - Part 1: Knowledges, skills and levels of autonomy and responsibility requirements of the Credit Management Professionals

Scope

This NPWI aims to identify the phases of credit management service process, and qualify the job profiles, listed hereafter, that participate in that process:
− credit manager
− deputy credit manager
− customer service specialist credit manager
− rating specialist credit manager
− collection specialist credit manager
− dispute and legal recovery credit manager
− auditor of the credit management service,
setting their responsibilities and specific activities, and related knowledge, skills and levels of autonomy and responsibility, defined according to the terms of the European Qualifications Framework (EQF) and CEN Guide 14:2010.