ISO/IEC 19086-3:2017

Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements ISO/IEC 19086-3:2017

Publication date:   Jul 20, 2017

General information

90.93 Standard confirmed   Dec 5, 2022


ISO/IEC JTC 1/SC 38 Cloud Computing and Distributed Platforms

International Standard

35.210   Cloud computing



Language in which you want to receive the document.


ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.
ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

Life cycle


ISO/IEC 19086-3:2017
90.93 Standard confirmed
Dec 5, 2022