ISO 14785:2014

Tourist information offices — Tourist information and reception services — Requirements ISO 14785:2014

General information

90.92 Standard to be revised   Nov 19, 2021

ISO

ISO/TC 228 Tourism and related services

International Standard

03.200.01   Leisure and tourism in general | 03.080.30   Services for consumers

Scope

ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.

Life cycle

NOW

PUBLISHED
ISO 14785:2014
90.92 Standard to be revised
Nov 19, 2021

REVISED BY

IN_DEVELOPMENT
ISO/DIS 14785