ISO 10002:2004/Cor 1:2009

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1 ISO 10002:2004/Cor 1:2009

95.99 Withdrawal of Standard Jul 17, 2014

General information

Current stage: 95.99 Withdrawal of Standard Jul 17, 2014

Originator: ISO

Owner: ISO/TC 176/SC 3 Supporting technologies

Type: International Standard

ICS: 03.120.10 Quality management and quality assurance

Life cycle

PREVIOUSLY

WITHDRAWN
ISO 10002:2004

NOW

WITHDRAWN
ISO 10002:2004/Cor 1:2009
95.99 Withdrawal of Standard
Jul 17, 2014

REVISED BY

WITHDRAWN
ISO 10002:2014