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Customer contact centres — Part 1: Requirements for customer contact centres
90.92 Standard to be revised
Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres
90.92 Standard to be revised
Customer contact centres — Part 1: Requirements for customer contact centres
10.99 New project approved
Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres
10.99 New project approved
