Keywords: eAccessibility, accessibility, digital, ICT, ergonomy, visual impairment, auditive, tactile, braille, accessible, usability, ergonomics, ergonomy, keyboard, reader, assistive, technology, technical, CEN, CENELEC, ETSI, ISO, IEC, standards
ISO, IEC and CEN, CENELEC standards are essential for supporting the eAccessibility of digital products and services, as they provide a platform for manufacturers, service providers, and users to set and maintain accessibility criteria. In simple terms, these codes of practice define the requirements for products, services and their associated processes, to ensure they are usable by everyone, no matter what their physical, mental or environment-related limitations may be.
For small and medium enterprises (SMEs), using these standards has a range of advantages. Firstly, they provide a benchmark to ensure compliance with legal requirements and regulations, such as the European Accessibility Act. Meeting these requirements is also important for achieving a competitive market position, as accessible products and services are becoming increasingly expected. Secondly, embracing eAccessibility helps improve customer satisfaction, by providing a sense of inclusion and fostering a more positive approach to customer engagement.
Finally, ISO, IEC, CEN and CENELEC standards promote innovation by providing the tools and resources needed to create more accessible solutions. This in turn builds trust with customers, who will be more likely to continue using a product or service they know is suitable for all. Furthermore, using these standards can reduce costs significantly, as they provide clear guidelines on how to develop and design accessible products.
In conclusion, ISO, IEC, CEN and CENELEC standards offer a range of benefits for SMEs that are looking to provide digital products and services that are accessible and usable for all users. By adopting these standards, SMEs can ensure they meet legal requirements, improve customer satisfaction, and help create a more innovative world. In doing so, they can help create a more inclusive digital experience.