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Security by design: The management and operation of publicly accessible buildings to ensure a safe and secure environment. prEN xxx

Scope

Justification of the need for a new approach to security.
Experience has shown that the type establishments offering services, like those listed have increasingly become a prime location for confrontation which can lead to acts of aggression.
Factors leading to acts of conflict or aggression may include fear, impatience, and frustration at a lack of information or simply a desire to cause hurt or annoyance to others using the shared space.