prEN 18339

Accessibility of non-digital information related to products and services

Publication date:   Apr 9, 2026

Scope

This document specifies user requirements for the accessibility of non-digital information related to
products and services.
This document describes test procedures and evaluation methodologies for non-digital information
technical solutions.
This document is applicable to the presentation of visual, tactile and auditory based non-digital
information and instructions, including:
- displayed on a product
- displayed on the packaging or in the packaging of products
- about the use of a product
- about installation and maintenance, storage and disposal of products
- about products used in the provision of services and about the functioning of the service
- about air, bus, rail and waterborne passenger transport services
- about consumer banking services.
This document is intended for use by organisations that produce products and or provide services.
This document does not apply to the presentation of information by ICT products and services, for
instance displayed on a screen.

Related legislation

Legislation related to this standard