prEN 15222

Facility Management - Agreements - Guidance on how to prepare Facility Management agreements

Scope

This European standard provides guidance on the preparation of agreements for Facility Management work.
The European standard can be applied to:
- Both public and private European Common Market cross-border, as well as domestic, client/Facility management agreements or relationships.
- The whole range of facility services including planning, management, management and service, service and subcontract or operations.
- Full range of activities associated with any type of working environment (e.g. industrial, commercial, administration, military, health etc.).
This European standard is applicable to services, if they are primarily characterized by the following properties:

- business to business services;
- managed by the Facility management service provider;
- recurrent type of operations;
- performance oriented;
- prices or mechanisms to determine prices for services which are closely linked to performance.
In prEN 15222 the main examples of services concerned are listed.

The standard is primarily written for Facility Management agreements between a client and an external Facility Management service provider. However a large part of this standard can be applied to cases where the Facility management service provider is an internal entity within the client's organisation and be very helpful to set up an approach based on Services Level Agreements (SLA).
This standard does not replace any specialized standards related to services within the scope of the Facility Management agreement.
The standard does not:
- Go into detail concerning the management of environmental issues;
- Provide standard forms for Facility Management agreements;
- Determine rights and obligations between client and Facility Management service provider;
- Detail employment conditions in regard to Facility Management agreements, although such details are extremely important.