ISO/TS 30428:2021

Human resource management — Skills and capabilities metrics cluster ISO/TS 30428:2021

Publication date:   May 21, 2021

Scope

This document describes and defines the five metrics of skills and capabilities. This document also provides the formula for each metric and describes the common metrics which employ the five metrics.
This document also highlights issues that need to be considered when interpreting the skills and capabilities data, especially when deciding on the appropriate intervention internally and when reporting these to external stakeholders (e.g. regulators, investors).