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ISO/TR 32121:2026

Transaction assurance in E-commerce — Practices for developing terms of use for business-to-consumer (B2C) E-commerce platforms

Publication date:   Feb 3, 2026

General information

60.60   Standard published   Feb 3, 2026

ISO

ISO/TC 321 Transaction assurance in E-commerce

Technical Report

35.240.63   IT applications in trade

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Scope

This document provides practices for developing terms of use for business-to-consumer (B2C) E-commerce platforms, including specific principles, key elements and developing processes.
This document is applicable to all parties involved in B2C E-commerce transactions and the development process of terms of use.

Life cycle

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PUBLISHED
ISO/TR 32121:2026
60.60 Standard published
Feb 3, 2026