ISO/NP 18295

Guidance for customer contact centers (Call centers) ISO/NP 18295

General information

Current stage: 10.98 New project rejected Jul 29, 2013

Originator: ISO

Owner: ISO/PC 273 Customer contact centres

Type: International Standard

Life cycle

NOW

ABANDON
ISO/NP 18295
10.98 New project rejected
Jul 29, 2013