90.93 Standard confirmed May 10, 2024
ISO/IEC
ISO/IEC JTC 1/SC 7 Software and systems engineering
Technical Specification
35.080 Software
This document defines a process reference model for the domain of service management.
The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes.
The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).
PUBLISHED
ISO/IEC TS 33054:2020
90.93
Standard confirmed
May 10, 2024