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ISO/IEC CD 19086-4

Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII

General information

30.60   Close of voting/ comment period   Dec 4, 2025

ISO/IEC

ISO/IEC JTC 1/SC 27 Information security, cybersecurity and privacy protection

International Standard

Scope

This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance.
This document is for the benefit and use of both CSPs and CSCs.

Life cycle

PREVIOUSLY

PUBLISHED
ISO/IEC 19086-4:2019

NOW

IN_DEVELOPMENT
ISO/IEC CD 19086-4
30.60 Close of voting/ comment period
Dec 4, 2025