ISO 5158:2023

Mobile financial services — Customer identification guidelines

Publication date:   Jan 6, 2023

General information

60.60 Standard published   Jan 6, 2023

ISO

ISO/TC 68/SC 2 Financial Services, security

International Standard

03.060   Finances. Banking. Monetary systems. Insurance

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Scope

This document provides guidelines for customer identification in mobile financial services (MFS), including:
—    a general framework of customer identification for MFS;
—    the multi-dimensional overall identity assurance level (AL) of an MFS customer and its evaluation criteria;
—    security and privacy considerations.
This document also contains annexes which demonstrate how to apply the ALs in practice, through (e)KYC use cases in different regions, for example.
This document is applicable to various kinds of MFS providers, including but not limited to commercial banks and third-party payment service providers.
This document is applicable to identifying natural persons. Identifying legal entities, known as (e)KYB, is out of the scope of this document.

Life cycle

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PUBLISHED
ISO 5158:2023
60.60 Standard published
Jan 6, 2023