60.60 Standard published Jan 7, 2025
ISO
ISO/TC 321 Transaction assurance in E-commerce
International Standard
03.080.30 Services for consumers | 35.240.63 IT applications in trade
This document provides the description of relevant factors for evaluating E-commerce transactions, which can help in identifying indicators, evaluation toolkits and an approach for selection of indicators. This document focuses on E-commerce transaction assurance by providing the relevant factors of evaluations including quality of E-commerce transaction platforms and sites, quality of E-commerce transaction services, local external environments for E-commerce transactions and sustainability of E-commerce transactions. This document also explains the way to set up a set of E-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of E-commerce transactions.
PUBLISHED
ISO 32112:2025
60.60
Standard published
Jan 7, 2025