60.60 Standard published Apr 14, 2020
ISO
ISO/TC 228 Tourism and related services
International Standard
03.200.01 Leisure and tourism in general | 03.080.30 Services for consumers
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
PUBLISHED
ISO 22483:2020
60.60
Standard published
Apr 14, 2020