ISO 21902:2021

Tourism and related services — Accessible tourism for all — Requirements and recommendations ISO 21902:2021

Publication date:   Jul 6, 2021

General information

60.60 Standard published   Jul 6, 2021


ISO/TC 228 Tourism and related services

International Standard

03.200.01   Leisure and tourism in general



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This document establishes requirements and provides guidelines for “accessible tourism for all” with the aim of ensuring equal access and enjoyment of tourism by the widest range of people of all ages and abilities.
This document provides information on the key aspects of policy making, strategy, infrastructure, products and services and is addressed to all stakeholders involved in the tourism supply chain, whether from the public or private sector. It applies at local, regional, national and international levels.
NOTE       Stakeholders include, but are not limited to, public administrations, accommodation services, catering and restaurant services, transport, tour operators and travel agencies, MICE and leisure activities, as well as service providers from other economic sectors related to tourism, travel and destination management, including their contractors and suppliers.

Life cycle


ISO 21902:2021
60.60 Standard published
Jul 6, 2021