60.60 Standard published May 31, 2021
ISO
ISO/TC 69/SC 8 Application of statistical and related methodology for new technology and product development
International Standard
03.120.30 Application of statistical methods
Published
This part of ISO 16355 describes the quality function deployment (QFD) process, its purpose, users, and tools. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives.
Users of this part of ISO 16355 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.
WITHDRAWN
ISO 16355-1:2015
PUBLISHED
ISO 16355-1:2021
60.60
Standard published
May 31, 2021