EN ISO 41012:2018

Facility management - Guidance on strategic sourcing and the development of agreements (ISO 41012:2017)

Publication date:   Oct 17, 2018

General information

60.60 Standard published   Jun 27, 2018

CEN

CEN/TC 348 Facility Management

European Norm

03.080.10   Maintenance services. Facilities management

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Scope

ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:
· essential elements in FM sourcing processes;
· FM roles and responsibilities in sourcing processes;
· development processes and structures of typical agreement models.
ISO 41012:2017 is applicable to:
· strategic processes related to service and support functions for the core business;
· development of FM strategies;
· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;
· development of FM information systems;
· FM education and research;
· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).

Life cycle

PREVIOUSLY

WITHDRAWN
EN 15221-2:2006

NOW

PUBLISHED
EN ISO 41012:2018
60.60 Standard published
Jun 27, 2018

REVISED BY

IN_DEVELOPMENT
prEN ISO 41012 rev

Relations

Adopted from ISO 41012:2017 IDENTICAL