EN 15221-5:2011

Facility Management - Part 5: Guidance on Facility Management processes EN 15221-5:2011

Publication date:   Feb 17, 2012

General information

90.93 Standard confirmed   Oct 6, 2021


CEN/TC 348 Facility Management

European Norm

03.080.99   Other services | 91.140.01   Installations in buildings in general



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This European standard provides guidance to FM organisations on the development and improvement of their processes to support the primary processes.
This standard also sets out basic principles, describes high-level generic FM processes, lists strategic, tactical and operational processes and provides examples of process workflows.
This standard is written from a primary processes, demand perspective for an audience of all stakeholders in FM processes.

Life cycle


EN 15221-5:2011
90.93 Standard confirmed
Oct 6, 2021