CWA 14644:2003

Quality Assurance Standards CWA 14644:2003

Scope

Process-oriented approaches for quality description and assurance during the lifecycle of a learning resource
specify procedures as well as requirements for certain phases of the lifecycle of a learning resource. We
analysed different approaches, identifying their scope, methodology, and usability. Although the PT QA
focused on the analysis of design and development processes, several representative product-oriented
approaches have been taken into account to provide an insight into this class of approaches.
From this analysis a second focus emerged: Most approaches do not cover information for the learner. The
transparency of learning resources means that the learner receives proper information about a resource to
help decision making and to assure the provision of appropriate information.
The report shows the variety and diversity of approaches in this field, presenting different approaches being
used in the community. The approaches show a representative selection – it was neither the objective to
cover every existing approach nor to determine the quality of the approaches.
The first section deals with the terminology in the field of quality assurance. It covers definitions for basic
concepts and methods, as well as the terms used in this report. The following chapters correspond to the
phases of the project schedule:
· The section on classification schemes deals with approaches to classify and categorize approaches,
methods, and concepts of quality assurance.
· This classification scheme is the basis for the analysis phase in which existing approaches of QA are
classified, analyzed, and evaluated. Additionally, current standards and approaches are analyzed
concerning information for learners.
· The last part deals with the synthesis which combines existing approaches and identifies
requirements and potential approaches for QA in the field of learning technologies.