cen:proj:35472

Postal Services - Quality of service - In a multi operator environment cen:proj:35472

Scope

In addition to EN13850:20XX, this European Standard specifies methods for measuring the End-to-End transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected by two or more postal service operators in one field of study. This European standard does not apply in a single collection-operator environment.
In a Multiple-Operator environment the test mail measurement systems require a higher flexibility regarding the field of study as well as the choice of a representative design basis other than real mail information. The design basis is the most appropriate structural information available to characterize all real mail distributed in the field of study. Sections on the design basis in EN13850 are key references for this European Standard.
In a competitive market, the End-to-End service measured may be provided by a group of operators working either parallel in different distribution chains or together in the same distribution chain.
The method for End-to-End measurement specified in this European Standard is designed to provide End-to-End results, aggregated over all collection-operators.

NOTE: This standard is not providing a measurement method for "Partial Pipeline". (where the overall definition of Partial Pipeline is: "anything less than end to end")