30.97 End of interruption of work - split/merged Feb 19, 1997
CEN
CEN/TC 331 Postal services
European Norm
The standard defines a methodology for the measurement of quality of non-priority end-to-end service. This methodology is applicable to universal service providers of letter post items. End-to-end service is defined as from the moment the mail item is accepted by the postal operator until the moment of delivery (J+n).
Legislation related to this standard
Common rules for the development of the internal market of Community postal services and the improvement of quality of service
ABANDON
cen:proj:15511
30.97
End of interruption of work - split/merged
Feb 19, 1997
