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Use the form below to find particular standards or projects. Enter your criteria for searching (single or in combination) in the fields below and press the button “Search”. You can also search using the Advance Search facility.
Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations
90.93 Standard confirmed
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
90.93 Standard confirmed
Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations
90.93 Standard confirmed
Quality management — Customer satisfaction — Guidelines for monitoring and measuring
90.93 Standard confirmed
Quality management — Guidelines for quality management in projects
90.93 Standard confirmed
Quality management — Guidelines for configuration management
90.93 Standard confirmed
Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions
60.60 Standard published